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The rapid rise in sales volume and the transformation to online commerce has caused a major upheaval in this sector. In addition to having to ensure complete traceability of products, information systems must manage serial numbers, warranties and returns. Having worked with both large retailers and online merchants, the GCL team has a good understanding of the challenges and issues of this industry.

Key numbers

one of the most
important sectors in Canada
companies in Canada
138 billion

Main logistical challenges

Ensuring quality, hygiene and safety of stocks
Returns, recycling and environmental standards
Managing serial numbers and warranties
White Glove delivery

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